Legends of the Jedi Forums The Brainstormtorium Assistance Tickets

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This topic has 8 replies, 6 voices, and was last updated 15 years, 7 months ago by Anna.
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    • Anna Member
      November 2, 2010 at 3:17 pm #1577
      "Sanshiro":z2x9k7a6 wrote:
      Imm/Player interaction, apps, requests.
      I’d like to see the assist system more generalized and without the persistent spam. More or less like the rpctrial thing, but for pretty much everything you’d like to ask an imm. The important thing here is FEEDBACK.

      You have a problem, you submit a ticket. Wouldn’t it be nice if you’d be able to check your request and see if any imm has taken interest in it? Imms will be able to comment on it so that you actually don’t have to ask them all the time on immchat about it.[/quote:z2x9k7a6]

      Yes. I was just thinking that the other day. It’s on my list of ideas to bring up with Rojan and Sintaka.

    • Kirash Participant
      November 2, 2010 at 5:39 pm #15774

      We used to have an "assistance" command that was in place. It’s still around, but not available since it is apparently extremely buggy. It seemed to work at the time when it was implemented. I got assistance from the Imms fairly quickly when I used it.

    • Walldo Keymaster
      November 2, 2010 at 5:48 pm #15777

      From the MOTD:

      [quote:370436vd]Sintaka has cleaned up the ASSIST command, and we have made it available once again. Help Assist for more info.[/quote:370436vd]

      It’s been there since Saturday or Sunday

    • Walldo Keymaster
      November 2, 2010 at 5:58 pm #15779

      ]

      "Sanshiro":2i6insf7 wrote:
      Imm/Player interaction, apps, requests.
      I’d like to see the assist system more generalized and without the persistent spam. More or less like the rpctrial thing, but for pretty much everything you’d like to ask an imm. The important thing here is FEEDBACK.

      You have a problem, you submit a ticket. Wouldn’t it be nice if you’d be able to check your request and see if any imm has taken interest in it? Imms will be able to comment on it so that you actually don’t have to ask them all the time on immchat about it.[/quote:2i6insf7]

      The persistent spam is only on the rpc/imm side and is kind of the cornerstone of how the system works. Once every 50-60 seconds we see this message:

      [!!!! Total of 001 players in the IMM PR queue !!!!]

      The whole point of assist is that you don’t have to ask all the time on immchat to follow up on your thing. Sintaka’s changes have been working out pretty good the last few days. We’ll see how well it goes!

    • Slyth Member
      November 2, 2010 at 6:16 pm #15781
      "Walldo":wmdhl1xb wrote:
      ]

      "Sanshiro":wmdhl1xb wrote:
      Imm/Player interaction, apps, requests.
      I’d like to see the assist system more generalized and without the persistent spam. More or less like the rpctrial thing, but for pretty much everything you’d like to ask an imm. The important thing here is FEEDBACK.

      You have a problem, you submit a ticket. Wouldn’t it be nice if you’d be able to check your request and see if any imm has taken interest in it? Imms will be able to comment on it so that you actually don’t have to ask them all the time on immchat about it.[/quote:wmdhl1xb]

      The persistent spam is only on the rpc/imm side and is kind of the cornerstone of how the system works. Once every 50-60 seconds we see this message:

      [!!!! Total of 001 players in the IMM PR queue !!!!]

      The whole point of assist is that you don’t have to ask all the time on immchat to follow up on your thing. Sintaka’s changes have been working out pretty good the last few days. We’ll see how well it goes![/quote:wmdhl1xb]

      Ok, so since we are talking about the assist command, can I use assist if I am not being answered on immchat about a question I think is important to myself and the game?

    • Walldo Keymaster
      November 2, 2010 at 6:25 pm #15787

      That is the entire point of assist

    • Avanga Member
      November 2, 2010 at 6:37 pm #15795

      I LOVE ASSISTANCE

      Segue, can we have the ‘assist’ command back for combat?

    • Oteri Participant
      November 2, 2010 at 7:52 pm #15803
      "Avanga":3a2z8gxw wrote:
      I LOVE ASSISTANCE

      Segue, can we have the ‘assist’ command back for combat?[/quote:3a2z8gxw]

      Yes, please. Can we? I can’t number the times I’ve tried to assist *player* and was like "WTF HELP HIM YOU BITCH."

    • Anna Member
      November 10, 2010 at 2:06 pm #16033

      We’re going to modify assistance to work like an assistance ticket. Thanks for your feedback on this.

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